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Help Center


What measures is Couryah taking in the COVID-19 crisis?

About Couryah

Who are we?

How does Couryah work?

Where is Couryah available?

When is Couryah available?

How much does delivery cost?

How long is the delivery time?

Where do you get your groceries from?

Do you offer an Express service?

Inventory and Pricing

Does Couryah offer weekly flyer discounts?

Do you have different pricing from the store?

What happens if a grocery item is out of stock?

I can't find a certain grocery item on your site, what do I do?

About My Order

Where is my order confirmation email?

Can I modify my order after it's already been placed?

Can I track my order on a map?

How will I know that a shopper has started shopping for my order?

I can't see my tracking right away. What do I do?

I have an issue with my order. What can I do?

What is your cancellation policy?

How do I review my receipt?

Additional FAQs

How can I reorder?

Can I add multiple addresses to my account?

How is Couryah different from Instacart and UberEats?

Does Couryah have an app?

I need help. What should I do?